Welcome to the website of New Horizon Behavioral (“Company,” “we,” “our,” or “us”). By accessing or using this website and our services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please do not use our website or services.

1. Acceptance of Terms

By using our website or contacting us for services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

2. Services Provided

New Horizon Behavioral provides the following mental and behavioral health services:

• Psychiatric Evaluations

• Medication Management

• Individual Therapy

• Group Therapy

• Family Therapy

• Co-Occurring Disorder Care

• Crisis Support

• Care Coordination

These services are provided based on professional clinical judgment and patient needs.

3. No Medical Advice via Website

The content on this website is for general informational purposes only and does not replace professional medical or mental health advice, diagnosis, or treatment.

If you are experiencing a mental health emergency, please contact local emergency services or a crisis hotline immediately.

4. Appointment and Treatment Policies

• Appointments are subject to availability.

• Patients are expected to provide accurate and complete information during evaluations and therapy sessions.

• Missed appointments or late cancellations may be subject to a fee as per clinic policy.

5. Patient Responsibility

By using our services, you agree to:

• Provide truthful and accurate personal and medical information

• Follow treatment recommendations provided by our licensed professionals

• Notify us of any changes in your contact details or medical condition

6. Privacy and Confidentiality

Your personal and medical information is protected in accordance with our Privacy Policy and applicable laws, including HIPAA regulations.

Please refer to our Privacy Policy for detailed information on how we handle your data.

7. Insurance and Payments

• Patients are responsible for verifying insurance coverage before treatment.

• Any fees not covered by insurance must be paid by the patient.

• We reserve the right to update service fees with prior notice.

8. Website Use and Restrictions

You agree not to:

• Misuse or attempt to hack the website

• Use false identities or impersonate others

• Post harmful, offensive, or illegal content (if applicable)

• Copy or distribute website content without permission

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for their content, policies, or practices.

10. Limitation of Liability

New Horizon Behavioral shall not be held liable for:

• Any indirect, incidental, or consequential damages arising from website use

• Any service interruptions or technical issues beyond our control

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted on this page with a revised date.

12. Contact Information

For any questions regarding these Terms and Conditions, you may contact us at:

New Horizon Behavioral
2700 Yale Blvd SE, Suite 100
Albuquerque, NM 87106
Phone: 505 449 7893
Email: info@newhorizonbehavioral.com