New Horizon Behavioral (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our clients, patients, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal and health information when you visit our website or use our services.
We may collect the following types of information:
Personal Information:
Name
Phone number: 505 449 7893
Email address: info@newhorizonbehavioral.com
Mailing address
Date of birth
Insurance details
Health Information:
As a behavioral health provider, we may collect sensitive health information related to:
Psychiatric evaluations
Medication management
Individual, group, and family therapy
Co-occurring disorder care
Crisis support and care coordination
This information is considered Protected Health Information (PHI) and is handled in compliance with applicable privacy laws.
We use your information for the following purposes:
To provide psychiatric and mental health services
To schedule and manage appointments
To communicate with you regarding your care
To process insurance and billing
To improve our services
To comply with legal and regulatory requirements
We take your privacy seriously and implement appropriate technical, administrative, and physical safeguards to protect your personal and medical information from unauthorized access, disclosure, or misuse.
Your health information is stored securely and only accessed by authorized staff involved in your care.
We do not sell, rent, or trade your personal information.
We may share your information only in the following circumstances:
With your consent
With healthcare providers involved in your treatment
With insurance companies for billing purposes
When required by law or court order
In emergency situations where your safety or the safety of others is at risk
You have the right to:
Request access to your medical records
Request corrections to your information
Request restrictions on how your information is used
Request a copy of this Privacy Policy
To exercise these rights, you may contact us using the details below.
Our website may use cookies to enhance user experience. You may choose to disable cookies in your browser settings, but some features of the website may not function properly.
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
If you have any questions about this Privacy Policy, you may contact us at:
New Horizon Behavioral
2700 Yale Blvd SE, Suite 100
Albuquerque, NM 87106
Phone: 505 449 7893
Email: info@newhorizonbehavioral.com
